Refund Policy
Effective Date: Aug 28, 2026
Loose / KG Products: No returns or exchanges are accepted.
Boxed / Packaged Products: Returns are accepted within 2 days of delivery, provided the product is unused and in its original packaging.
How to Return
Contact us with your order number and reason for return. Our team will provide you with the necessary instructions for returning the product.
Email: smellwithstripesperfumesllc@gmail.com
Phone: +971 56 793 6878
Refunds
Once the returned product is received and inspected, eligible refunds will be processed to the original payment method within 7–10 business days.
Shipping costs are non-refundable, except in cases where the return is due to an error on our part.
Damaged or Incorrect Items
Damaged or incorrect products must be reported within 48 hours of delivery.
Please contact us with your order number and a photo of the received product. We will review the issue and, where applicable, arrange a replacement or refund at no additional cost.
Contact Information
Email: smellwithstripesperfumesllc@gmail.com
Phone: +971 56 793 6878
Address: Jurf Industrial Area 1, Shop No. 16, Al Jerf Industrial 1, Ajman, UAE