Frequently Asked Questions

1. How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery times depend on your location.

2. Do you offer international shipping?

International shipping availability depends on the destination. Please contact us for more information.

3. How long do your perfumes last?

Our premium fragrances are crafted using high-quality fragrance oils designed to provide long-lasting performance throughout the day.

4. How should I store perfumes and bakhoor?

Store products in a cool, dry place away from direct sunlight and excessive heat to preserve their quality.

5. Can I return a perfume after opening it?

For hygiene reasons, opened or used fragrance products cannot be returned unless they are damaged or incorrect.

6. How can I contact customer support?

You can reach us through our Contact Us page, email, or phone during business hours.

7. Are your products suitable for gifting?

Yes. We offer premium gift collections that are ideal for special occasions, celebrations, and corporate gifting.

8. How can I track my order?

Once your order is shipped, tracking details will be shared with you, where applicable.